Important Legal Agreements
0DayHost provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of 0DayHost are subject to the following terms of service:
0DAYHOST'S TERMS OF SERVICE
Registering with us or subscribing to our service means you agree to our Terms of Services. Kindly read these terms carefully to avoid any issues that may arise. Terms can be changed at any time with or without any notice.
Support and Billing
Please allow up to 24 hours for a support ticket to be answered before opening a new one. Generally, it should be answered within 30 minutes within working hours.
All paid orders will be set up within 24 hours. Generally, it will be set up within 10 minutes within working hours.
We do not take any responsibility for any data loss due to unexpected server outage or hardware failure.
0DayHost generates all invoices 15 days before the due date, pay your invoice till the due date, late fee will be charged after the due date.
Invoice Generation: 15 days before the due date.
Invoice Unpaid Reminder: 5 days before the due date.
First Overdue Reminder: 1 day after the due date.
Second Overdue Reminder: 2 days after the due date.
Account Suspension: 3 days after the due date.
Your account will be terminated 5 days after the due date and all your data will be deleted, so ask for your data before the account gets terminated.
Disallowed Tools / Programs / Activities
Bandwidth Usage Policy
All dedicated servers are provided with generous bandwidth limits as per the plans selected. Customers are requested to use these wisely. We reserve the right to review / amend / downgrade / upgrade / modify this allocation any time if we feel that this is affecting the server / network performance.
Any customer reaching their bandwidth usage limit will have to contact the support team via ticketing system to have it increased. Do note that the customer will have to pay an extra cost to increase their bandwidth usage limit as per the plan selected. Customer support team will give you the specific details of these charges upon request.
All cancellation requests must be sent 5 (five) days before the due date of the invoice. If you do not raise a cancellation request and are not paying the invoice as well, the due date is the server expiration date. The server will be wiped of all data due to customer privacy. Data on the server will be retained only if a cancellation request is received well in time.
Backups and Data Loss
Your use of this service at your risk. 0DayHost does not offer any backup system/service, 0DayHost does not maintain backups either. Therefore, you must take backup of your data yourself. 0DayHost is not responsible for data and files residing on your account. You agree to take full responsibility to maintain appropriate backup of files and data stored on 0DayHost's servers. 0DayHost is not responsible for any data loss caused due to any reason.
All DMCA/Complaints will be forwarded to users to deal with them, if the user doesn't take an appropriate action on that, then his/her account might get suspended.
We offer 24 hours money back guarantee of all our RDP plans if valid reason is given, but we do not offer any kind of refund on dedicated servers. You are no longer guaranteed a refund if you break any of our Terms of Service. Please allow up to 24 hours for the refund to be given. The amount we have received from the sale will be refunded as full refund. We do not refund Paypal fees which we never received from the sale.