Registering with us or subscribing to our service means you agree to our refund policy, we have enacted refund policy to provide better user experience, the policy is based on some guidances and information that you should follow. Kindly read it carefully to avoid any issues that may arise. This policy can be changed at any time with or without any notice.
0DayHost offers 3-day money-back guarantee on RDP (Remote Desktop) plans, 7-day on VPS plans and 24-hour on CPanel license. which makes sure that you can test our services without any risk, but 0DayHost does not offer any kind of refund on dedicated servers.
To process the refund for RDP & VPS plans, we need a conclusive reason before you ask for refund. The user must provide any conclusive reason, we will try to resolve that issue or refund will be processed.
You are no longer guaranteed a refund if you violate any of our Terms of Service, we may still provide a partial refund but we are not obligated to do so if you have done something bad.
All advance deposits are not eligible for refund, you can either use it for ordering new services or paying your existing invoices.
Please allow up to 24 hours for the refund to be given, all refunds will be processed through the same payment processor that you've used to pay the invoice in first place. In case we are not able to refund any payment via payment processor due to any reason, then refund amount will be posted as funds to customer's account.